Age Range
Children and young people under 19
About the Practice
When a child cannot yet tell an adult at home, confidential support can keep the door to help open. Childline Cardiff Online Support supports Cardiff families with play-based and counselling-style emotional wellbeing support for children who need more than another conversation at the kitchen table. The focus is safer expression, stronger connection and practical understanding for the adults around the child.
Clinical Expertise
Free confidential phone, chat and online counselling support
Anxiety, abuse, bullying, family conflict, self-harm worries, identity, school pressure and immediate emotional support
Accessible online/phone support can help neurodivergent young people who need privacy, time to type or a first step outside school
Why Work With Us?
UK Child Counselling Helpline: Parents can see the therapist role, membership route and safeguarding position before trusting someone with their child’s inner world.
Immediate Online and Phone Access: Play, creative work and counselling-style support help children communicate through action, story, art, movement and relationship when direct questions only make them close down.
Parent and School Connection: Children get a private first step while families and professionals can still use local routes for ongoing care.
Children and young people under 19
Online and phone support
Ask provider
Free
Free confidential phone, chat and online counselling support
Most private therapy routes accept parent enquiries; check consent, referral and safeguarding process for the child’s age
Childline records by service rules
Accessible online/phone support can help neurodivergent young people who need privacy, time to type or a first step outside school
Emotional expression, regulation, parent-child communication, confidence and school participation support by therapy scope
Can be used alongside school/CAMHS support
Online and phone support
Cardiff online and UK-wide
Cardiff